Warranty on audio devices: What is covered and what isn’t

Nine times out of 10, it so happens that one enquires about the provisions and terms of the manufacturer warranty, as well as extended warranty while buying any gadget such as a smartphone or laptop, or even large appliances such as a washing machine or air conditioner. 

However, audio devices happen to be an exception to this for the most part, bearing in mind that they’re relatively easier on the pocket to purchase as well as replace. As a result, most people don’t know about the terms of the warranty – whether manufacturer’s or extended – on their audio devices, and often end up missing out on free repairs or replacements. But worry not, read on to find out everything around warranty on audio devices. 

Which audio devices are covered by warranty plans?

A common question that often arises with regards to warranty plans on audio products devices is what devices are actually covered. While the same may vary brand-to-brand, these audio devices include wired and wireless headphones, Bluetooth and conventional wired speakers as well as soundbars, subwoofers, and home theatre systems. Audio devices’ workings are extremely intricate in nature, and just like other gadgets, are covered by manufacturer and extended warranty plans.  

What defects does warranty on audio devices cover?

Manufacturer warranty on audio devices covers manufacturing defects. These are likely to include faulty drivers causing the speaker/earphone to function on only one side, faulty wiring or PCBs, and so on.  

ALSO READ: What is an extended warranty and why you should purchase it 

Typically, the manufacturer will examine the speakers and ascertain whether the device requires a repair or a full replacement. The reasons vary from warranty coverage, time–period on different parts of the device, the cause of improper functioning, and so on.  

What does warranty on audio devices not cover?

While issues such as faulty drivers and PCBS may be covered by the manufacturer/extended warranty plans, there are also exceptions to the same. Spilling your coffee on your device, or maybe accidentally dropping them from a height or sitting on them amounts to accidental and liquid damage, which most manufacturers and retailers do not cover under warranty plans.  

ALSO READ: 6 things an extended warranty plan for your gadgets won’t cover 

Furthermore, improper storage practices, wherein one’s device may be exposed to dust/moisture and stop functioning due to the same, are also not covered. Last but not the least, routine wear and tear such as fading of paint, the cushions on earphones and headphone beginning to chip off and lose adhesion, or a general diminishing of audio quality and volume levels over time are also not covered under warranty plans for audio devices.  

Now, if you happen to have recently bought a pair of headphones and earphones or maybe a Bluetooth speaker, it’s only natural you’d want to protect your investment, and preserve it for a long time, right? 

We suggest you check out ZipCare’s extended warranty plans, available for all aforementioned audio devices. ZipCare’s plans cover all manufacturing defects, and guarantee repairs for the same within 14 days. Furthermore, if the repairs fail to rectify the issue, it becomes eligible for a full replacement. The cherry on top, is the free pick-up and drop service included with the same, not just for audio devices, but for all other product categories as well.